ALL REQUESTS FOR RETURN AUTHORIZATIONS MUST BE RECEIVED IN WRITING.
Return privileges apply only to the Steel Construction Manual, the Seismic Design Manual and Detailing for Steel Construction. All returns require authorization. Return authorization must be received within 30 days of purchase and the return must be completed within 60 days of purchase to receive full credit. Shipping charges are nonrefundable. A 25% restocking charge is applicable to items returned after 60 days or for returns that are received without proper authorization. Returns must be currently in print and in good condition. Please note that we do not refund shipping charges.
Please be aware that electronic documents may not be returned for refund or credit.
AISC Distribution Center
9050 Junction Drive
Annapolis Junction, MD 20701