Making Quality a Functioning Part of your Strategic Plans: What Cost of Quality Does [N47]

The cost of quality discipline is 50 years old, yet many do not know why it can help them excel. Applied partially, many see limited benefits, and find it a burden. Isn't this true about every practice? If you are tired of quality getting shoved aside every time there is a ""crunch,"" look at what this can do to keep everyone's eyes on the goals of excellence and customer loyalty.

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