Digital Manual Support
Digital Manual Support
The online digital Manual is only available in a single-user subscription version. For enterprise-level solutions to AISC publication access, visit our publications customer service page for more information.
The login page for the digital Manual is www.aisc.org/digital15. You must be online to access the digital Manual.
Password and Username
Your digital Manual subscription is linked to your AISC site credentials and uses the same username and password. Therefore, you need to use your current AISC username and password to access your digital Manual subscription. If you need assistance resetting your username or password, visit our login help page. This is the quickest way to regain access to the AISC site and your digital Manual subscription.
Your digital Manual subscription is good for one year from the date of purchase. You will receive a renewal notice prior to the expiration date of your one-year term.
Subscription Not Working
Email firstname.lastname@example.org and we’ll help.
AISC recognizes that there are situations where someone may purchase a subscription in an incorrect AISC member account. The designated company contact should email email@example.com with the information about the two AISC accounts and we can transfer the subscription to the appropriate one. The original expiration date will remain unchanged.
If your initial subscription expired (or any subsequent year’s renewal term expired), AISC will reinstate your digital Manual subscription at the current renewal rate upon request to firstname.lastname@example.org.
The 15th Edition digital Manual will be active until approximately one year after the release of the 16th Edition Manual.
Can I preview the digital Manual?
Yes! Preview the first 20 pages free.
Can I use the digital Manual if I'm not online?
No. You must be connected to the Internet to access the digital Manual.
Can I print the digital Manual?
No. Due to copyright protection concerns, printing is not available. If necessary, you can use a screen-capture function to create an image for personal (non-reproduction) use.
Can I download the digital Manual for use offline?
No. Due to copyright protection concerns, the digital Manual is only available online, in a web browser, while connected to the Internet. If you need this functionality, visit our publications customer service support page for information about third party services that can provide this functionality.
Can I add bookmarks or take notes?
No. These features are not available.
The application loads, but the contents of the digital manual show up as blank pages when I try to view them.
You may have a firewall installed that is preventing the page assets from being loaded from the content delivery network. Make sure your firewall allows you to load content from all Nxtbook.com domains, e.g. www.Nxtbook.com, pages.Nxtbook.com, stream.Nxtbook.com, metrics.Nxtbook.com, etc.
Some of the pages are showing up as blanks when I try to view them.
In our experience we’ve found that it’s usually a browser issue of some sort. Try refreshing the page (F5), clearing your browser cache, restarting your browser completely or restarting your computer.
I need to report a bug.
Tell us about a bad link or something in the Manual that’s just not right with our feedback form.
Within the first 30 days of purchase, the original purchaser may contact email@example.com or firstname.lastname@example.org with details of your purchase (date of purchase, your name, name on credit card used for purchase, order number if available, etc.) and we can remove the subscription from your account and process a refund to your credit card. After 30 days, we cannot issue refunds. We do no prorate refunds.