The People Side of Change: An Introduction to the ADKAR Method of Change Management [Z13]

A perfectly designed process that no one follows produces no improvement in performance--employees must embrace and adopt a change for it to really make a difference. Change management is a process for engaging employees to make meaningful changes to business results. We'll introduce you to the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) and show you how change management can help your small business.

Track: Business

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