Publications

In This Section


Support

Logging In

Besides getting a receipt during checkout, subscribers will find an instructional PDF in the Purchased Downloads section of their member profile on the the AISC site.

The login page for the digital Manual is www.aisc.org/digital15. You must be online to access the digital Manual.

Password and Username

Your digital Manual subscription is linked to your AISC site credentials and uses the same username and password. Therefore, you need to use your current AISC username and password to access your digital Manual subscription. If you need assistance resetting your username or password, visit our login help page. This is the quickest way to regain access to the AISC site and your digital Manual subscription. 

Subscription Info

Your digital Manual subscription is good for one year from the date of purchase. You will receive a renewal notice prior to the expiration date of your one-year term.

Subscription Not Working

Email membership@aisc.org and we’ll help.

Transferring Subscriptions

AISC recognizes that there are situations where someone may purchase a subscription in an incorrect AISC member account. The designated company contact should email membership@aisc.org with the information about the two AISC accounts and we can transfer the subscription to the appropriate one. The original expiration date will remain unchanged.

Support Period

The 15th Edition digital Manual will be active until approximately one year after the release of the 16th Edition Manual.


FAQs

Can I use the digital Manual if I'm not online?

No. You must be connected to the Internet to access the digital Manual.

Can I print the digital Manual?

No. Due to copyright protection concerns, printing is not available. If necessary, you can use a screen-capture function to create an image for personal (non-reproduction) use.

Can I download the digital Manual for use offline?

No. Due to copyright protection concerns, the digital Manual is only available online, in a web browser, while connected to the Internet. If you need this functionality, visit our publications customer service support page for information about third party services that can provide this functionality.

Can I add bookmarks or take notes? 

Yes, there is a basic bookmarking and notes feature. However, all bookmarks and notes are stored in your browser in a cookie and are only available on your local computer. If you clear your cookies, you will lose all your notes. There is no backup available for this feature.

Are there bulk discounts? 

No, there are no bulk discounts.

Are there multiple-user licenses?

The online digital Manual is only available in a single-user subscription version. For enterprise-level solutions to AISC publication access, visit our publications customer service page for more information.

The application loads, but the contents of the digital manual show up as blank pages when I try to view them.

You may have a firewall installed that is preventing the page assets from being loaded from the content delivery network. Make sure your firewall allows you to load content from all Nxtbook.com domains, e.g. www.Nxtbook.com, pages.Nxtbook.com, stream.Nxtbook.com, metrics.Nxtbook.com, etc.

Some of the pages are showing up as blanks when I try to view them.

In our experience we’ve found that it’s usually a browser issue of some sort. Try refreshing the page (F5), clearing your browser cache, restarting your browser completely or restarting your computer.

I need to report a bug or I have another question.

Talk to us about the digital manual by emailing grubb@aisc.org